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Click to call Chrome extension

The Chrome extension is now live at the Google Chrome App Store

 

Thanks for giving a try to the Ringio Chrome extension. This little tool helps you initiate outgoing calls right from Google Chrome:

  • Click on a 10 digit phone number and Ringio will call that number
  • From the plugin pop-up, type any 10 digit number and Ringio will call that number too.

How it works:

Whenever you hover over a phone number, Ringio will highlight the phone number. Simply click on the "Call" button to the left of the number and Ringio will call you. When you pick up, Ringio will call the number you clicked, show them your Ringio caller ID, and let you control the call.

click_to_call.gif

Once you have a live call, you may want to switch to Ringio Desktop to take notes, put the caller on hold, transfer it, etc.

Installation:

  1. Download from the Chrome App Store
  2. A new icon with the Ringio blue logo will appear on your browser bar.
  3. Click on the icon and enter your registered user email and password from Ringio.
  4. You're ready to call!
 
click_to_call_1.png
 
Have more questions? Submit a request

Comments

  • Avatar
    Seth Brown

    Works well!   The only issue I'm having is when I Google a phone number to see who is calling me, the plugin puts code around the number and Google searches the entire string.

  • Avatar
    Jay S

    Please release a softphone. This calling physical phone or other application business sucks.

  • Avatar
    Sam Aparicio

    Jay, if you'd like to use a softphone, we can hook you up with a softphone, so you can use the Chrome extension and then your softphone will ring (in under a second), pick it up and you're good to go.

  • Avatar
    Jay S

    That would be awesome! Just what we are looking for as most of us (in our company) are based outside the US. Can you please email me the info along with instructions to get it working? email@sharkim.com

    Thanks

  • Avatar
    Adam Griffin

    Really into this. The only problem I have is that it makes it hard to copy phone numbers (I am frequently pasting them into a CRM).

  • Avatar
    Sam Aparicio

    Adam, could I trouble you to make a little video screen capture of how it's getting in the way for you? You can use a program like Jing to do it. If you don't feel comfortable posting it here, you can send it to me sam@ringio.com :-) 

  • Avatar
    Eugene D

    This is a great feature and I was really looking forward to using it. however it does not work for me.  I tried to call numerious times and my phone only rang once for half a second... :(

  • Avatar
    Eugene D

    It works now, may be it just needed time to settle in....this is awesome!

  • Avatar
    Jason Spindler

    Jason Spindler

    Feb 04 01:56 PM

    The idea of the Chrome extension is awesome. One way that I would suggest improving it is is to make sure that it is connecting the outbound number up with the Ringio contact. To explain, when I make an outbound call using the Ringio extension in Chrome, it sometimes does not connect the number up with my Ringio contact. When I go through my call history in Ringio, instead of displaying that I made an outbound call to John Doe, it shows that I made an outbound call to 867-5309, which is John Doe's number.

    Keeping calls tagged to the appropriate contact is extremely important to me, as I have frequent need to track down previously made or received calls.

    I believe that the problem may be that the extension, when making the outbound call, is not picking up a parentheses in the number. Instead of picking up that the outbound call was to (812) 867-5309, the extension is picking it up as making a call to 812) 867-5309. In other words, the extension is not always picking up the open parentheses, and as a result, it is not able to correctly recognizes that the number belongs to the contact John Doe.

    Again, it does not always do this, but it does happen rather frequently.

  • Avatar
    Rick Boatright

    I note that the chrome app store shows a june 2014 date for the extension, but no post here that tells what the update was or what it was for...  

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